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Why work for us

Our employment promise

Here at The Smith Family we have an Employment Promise we make to all our team members.

This is what our team members say they gain from working with us and what they say they give back to our organisation.

What our team members say they gain from working with us:
  • work-life balance and flexibility,
  • committed, passionate and professional team members,
  • challenging / fulfilling / interesting / diverse work.

What our team members say they give back to us:

  • commitment to our vision, mission, values and strategy,
  • delivery on performance expectations,
  • working collaboratively as a team player.
I love the people I work with - they're passionate about what we're trying to achieve. They're team players and we all pitch in to achieve results. They're supportive. There's something unique about people who choose to work in the NFP sector - their first priority isn't about money, it's about positively contributing to the community in which we live.
a Smith Family employee

Learning and development

Your success is our success and we recognise that everyone has an important role to play in learning and development (L&D). Supported by a core L&D team, we believe our managers are best placed to lead learning and development with each individual playing an active role in their own development.

Based on industry best practice, our approach is based on the 70:20:10 model where the most meaningful learning occurs by ‘learning on the job’ and ‘learning through others’, supported in small part by formal learning.

Onboarding

The Smith Family has a comprehensive onboarding program to support you when you start your role with us. This connects you with other team members and provides you with the tools, support and resources to be productive and successful in your role.

Salary packaging

The Australian Taxation Office (ATO) allows Public Benevolent Institutions (PBI), such as The Smith Family, to offer special tax concessions to staff. These concessions allow you to salary package a maximum of $16,050 from your gross salary each Fringe Benefit Tax (FBT) year.

Meal entertainment card

This is a salary packaging item approved by the Australian Tax Office (ATO). It is defined as "providing entertainment by way of food and drink". This means you can pay to dine out with family, friends or colleagues for the purpose of enjoying yourselves!

Additional annual leave

To allow you to enjoy more annual leave, you can choose to purchase up to an additional 10 days each calendar year and enjoy using it over a 12 month period.

Health and wellbeing

We are committed to providing an environment that promotes healthy and safe work practices. One of our initiatives is to provide team members with flu vaccinations.

Paid parental leave

After completing 12 months of service, you are entitled to receive eight weeks paid parental leave. This is in addition to the Government Paid Parental Leave scheme.

Work/life balance

As a family friendly organisation, we understand the responsibilities that people may have outside of the workplace. As such, we have roles that may provide flexible work arrangements to enable team members to fully meet their work obligations while also allowing them to balance lifestyle and/or family responsibilities.