My Smith Family and our supporters
A new way to manage your giving
Welcome to My Smith Family. We want to make supporting disadvantaged Australian children as easy as we can. You can now view, download and print your tax receipts online. You can also view your history of support, update your personal details and access your payment information – all in one place! In addition, Sponsors can now write to their students and view their student’s profile online.
We hope you find this an easier way to manage your generous support. Click on 'REGISTER' below to begin.
How you can use My Smith Family
See your support history
Download your tax receipts for the last 2 years
Update your contact and payment details
See your impact
View your sponsored student and read their profile
Communicate with your sponsored student
Details you'll need to register
To register for My Smith Family, you'll need to have already donated to The Smith Family. When you donated, you would have received a receipt or letter that included a unique 'Smith Family ID'. This would have been either in the bottom section of a tax receipt or at the top right-hand corner of most Smith Family letters.
If you are having trouble finding your Smith Family ID our Supporter Care Team will be able to help you. Contact them on 1800 024 069 or via email at supportercare@thesmithfamily.com.au.